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Knowledge Base

Frequently Asked Questions

Answers to common questions about Fan Strategy.

01

Is Fan Strategy licensed and regulated, and which authority oversees it?

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Yes — Fan Strategy is licensed by the Malta Gaming Authority (MGA) and also holds a UK Gambling Commission licence. The MGA enforces strict player‑protection, anti‑money‑laundering and game‑integrity standards, while the UKGC provides additional oversight for UK customers. Both regulators require us to use SSL encryption and to segregate customer funds from operating capital.

02

What is the minimum deposit amount required to start betting at Fan Strategy?

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The minimum deposit at Fan Strategy is $10 (or the equivalent in GBP, EUR, CAD, AUD, or supported cryptocurrencies). You can fund your account instantly with Visa, Mastercard, Skrill, Neteller, ecoPayz, or direct bank transfer. Crypto deposits (BTC, ETH, USDT) have no maximum and are processed within a few minutes.

03

How does Fan Strategy calculate payouts for World Cup handicap bets?

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Payouts for handicap bets are determined by adding the listed handicap to the team’s final score. For example, a -1.5 handicap on Team A means Team A must win by two goals for a winning bet; the adjusted score is compared to the opponent’s actual score. Odds reflect the perceived probability after the handicap is applied, and the stake is multiplied by the decimal odds for the final payout.

04

What happens to my bet if a World Cup match is postponed or abandoned?

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If a World Cup match is postponed before kick‑off and not played within 48 hours, all pre‑match bets are void and the stake is returned. For matches abandoned after play has started, bets are settled according to the competition’s official ruling: if the match is completed on the same day, bets stand; otherwise the market is treated as void unless the official body decides otherwise.

05

How can I verify my Fan Strategy account and why is it required?

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Account verification (KYC) is required to confirm you are of legal age, prevent fraud and comply with anti‑money‑laundering regulations. You’ll need to upload a government‑issued photo ID, a recent proof of address, and sometimes a selfie. Our compliance team normally completes the check within 24‑48 hours, after which you can deposit, bet and withdraw without restrictions.

06

Does Fan Strategy charge fees for withdrawals, and how long do they take?

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Fan Strategy does not charge any withdrawal fees. E‑wallet withdrawals (Skrill, Neteller, ecoPayz) are processed within 24 hours; card and bank transfers take 3‑5 business days. Crypto withdrawals are usually sent within 30 minutes after the blockchain confirms the transaction. The minimum withdrawal amount is $20 (or equivalent).